KEY is a five-star concierge service for your Elite Luxury rental.
From wheels down to wheels up and everything in between, KEY handles the details so you can arrive + relax.
At the heart of KEY is a team of luxury hospitality experts who serve as a local, knowledgeable and trusted resource for guests looking for an effortless and unforgettable experience – opening doors to what’s new, fun and exclusive in Los Angeles + Malibu. Here is a sampling of their services. There is no request too big, too small or too bizarre for KEY to handle!
KEY streamlines the process of arranging the essentials (transportation, pre-arrival grocery delivery, etc.) and the best experiences the greater Los Angeles area has to offer. Looking to have your groceries + bar stock prior to arrival, no problem! Order here and KEY will have it perfectly placed in your home so you can arrive + relax.
From family vacations to romantic getaways, bachelor parties or business meetings, KEY eliminates the stress and time commitment of planning a memorable visit or event. Hired from top-tier hotel brands, KEY’s concierges live, work and play in the cities in which they operate, using that insight to provide guests with customized itineraries based on their personal preferences. KEY’s concierges take care of the essentials like stocking the fridge + bar or securing dinner reservations at the hottest spots in town to planning one-of-a-kind requests – like a romantic dinner in a hot air balloon or a perfect meal created by a private chef.
Whether it’s the KEY app or website, a phone call or simple text message to our local concierge, KEY is providing a convenient way for guests to connect, organize and design their trip based on their personal preferences.